Need Help?

Contact Customer Service:

PHONE
1-866-877-8776

E-MAIL
customercare@cledepeaubeaute.ca

HOURS
(Holiday hours begin Monday, October 26)

Monday – Friday: 8am – 8pm EST
Saturday: 9am – 5pm EST
Sunday: Closed

Please note Customer Service is closed or may have abbreviated hours for the following holidays:

New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, and Christmas Day.

Shipping Information

To be mindful of our teams’ well-being during this unprecedented time, we have adjusted our operations. Your order may incur a longer processing and/or shipping time. Express shipping is also temporarily unavailable. Thank you for your patience.

At this time, we can only accept orders that are billed and shipped to locations in Canada. This excludes shipping to P.O. Boxes.

Orders over $500 will require proof of age and will be sent directly to the post office for pickup. A delivery notice card will be left in the receivers mailbox with the pickup location.

DELIVERY SERVICE BUSINESS DAYS SHIPPING COST
Canada Post Standard Shipping 7 – 14 days* Complimentary for all orders.
Canada Post Express Shipping Temporarily unavailable Temporarily unavailable

*Actual delivery time may vary and depends on shipping distance. Delivery to some remote addresses may require up to 7 additional days.

Please note that hazmat items such as fragrances, nail polishes, sunscreens, as well as some foundations must ship via standard ground.

At this time, we are unable to ship to any international locations outside of Canada.

Need Help?

Contact Customer Service:

PHONE
1-866-877-8776

E-MAIL
customercare@cledepeaubeaute.ca

HOURS
(Holiday hours begin Monday, October 26)

Monday – Friday: 8am – 8pm EST
Saturday: 9am – 5pm EST
Sunday: Closed

Please note Customer Service is closed or may have abbreviated hours for the following holidays:

New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, and Christmas Day.